What is COREBase
COREBase is an electronic request management system that enables municipalities to provide services remotely and more efficiently. The entire system is used to manage support tickets and dispatch crews for each query that comes in. COREBase provides a nice and tidy closed loop application that allows municipalities to gain access to pertinent documentation, logs, tickets and reports.
Keep track of hours for HR and payroll purposes
How Does COREBase Work?
The CoreBase dashboard is directly connected to Politopio (our smartphone app). COREBase updates in real-time with each user-submitted request. Requests can be submitted by either a municipal operator, field crew or citizen. For example, these requests could involve issuance of permits, certifications, work management orders and much more.
Each request that is submitted is automatically populated into the COREBase system, making dispatching a breeze. At the same time, a 360-degree integrity process guarantees that all requests that come through are completed in a timely fashion. CoreBase thus becomes the centralized engine for municipal management. It ensures that all municipal employees provide services more efficiently and effectively.
COREBase is included in the basic membership package. Greater transparency and increased efficiency are just a few of the many benefits. Some key features of COREBase include:
- Two-way citizen communication and provision of municipal services using smart apps and a dashboard
- Automated creation of tickets for municipal workers or field crews
- Remote accessibility which allows each user to communicate and access important documents at any time
